Zachary Moen Violins is pleased to offer trials of qualified instruments to qualified clients in the continental United States.
Which instruments qualify for trial?
All available instruments qualify for an in person trial. Instruments priced $4000 and higher are eligible for trial via shipping. Instruments priced under $4000 can be purchased, shipped, and returned pursuant to our return policy if they are not suitable for any reason.
How do I receive an instrument for trial?
- At the Studio in Ann Arbor: Clients are always welcome to make an appointment to visit our studio in Ann Arbor to play available instruments and select a suitable instrument for trial. Please contact us for an appointment.
- In Your Home or Studio in Southeast Michigan: For qualified clients located in Southeast Michigan, Zachary Moen can arrange to visit your home or studio with a selection of instruments or bows for trial. Please contact us to make arrangements.
- In Major US Cities: Zachary Moen regularly visits many US cities to meet clients and show his instruments. Please contact us regarding whether he plans to visit a city near you soon!
- Via Shipping: Instruments can be shipped to qualified clients within the continental US for trial. We pay for shipping to the client but ask that the client pay the return shipping should he or she decide not to purchase the instrument. Details regarding shipping methods and costs will be provided to qualified customers prior to trial. Please contact us to arrange a trial via shipping.
How long is the trial period?
The trial period is typically seven (7) days, although longer or shorter trial periods may be agreed upon on a case by case basis by mutual agreement.
What are the other terms and conditions of trial?
Prior to your trial, you will be presented with a Trial and Purchase Agreement to review and sign that will outline the other terms and conditions of your trial. We will be happy to answer any questions that you have regarding the terms and conditions of your trial at that time.
What is a "qualified client"?
Due to limited supply of instruments, we are only able to offer trials to serious customers who plan to purchase an instrument in the applicable price range in the immediate future and have immediate funding available to complete the purchase. Please note that Zachary Moen Violins retains the right to refuse a trial to any customer for any reason.
What if I am not located in the continental United States?
We do not offer trials to customers located outside of the continental United States. However, such customers have the ability to purchase the instrument and, in the event it doesn't suit their needs, return it pursuant to our return policies.